New Pre-Payment Process & Updated Cancellation Policy

Happy New Year everyone. I hope you have all had a fun and family filled festive period.

I just wanted to write you all a quick post to let you know that we will now be taking pre-payments for all appointments from Monday 6th January 2020. This is an exciting step, which brings with it several benefits to our patients. Last year we moved to accepting card payments in the clinics using SumUp and this will continue. The new change comes with the integration of Stripe for all online booking payments, which will be pre-paid at the time of booking. As I’m sure you are aware, you are paying for our therapists knowledge and time when you make an appointment and we want to provide you with the best service we can.

This is similar to the common practice of pre-paying for sessions for Yoga and Pilates courses, for example. However, you will not be expected to pay for more than one session, we only believe that you should pay for the sessions you need. Stripe is a leading secure online payment platform that integrates seamlessly with the online booking system we use.

Any follow-up/future appointments will require pre-payment via either your therapist or the online booking system. It is inevitable that sometimes it is no longer possible to keep your appointment and a cancellation needs to be made. We ask that you give us as much notice as possible to enable us to accommodate waiting patients/clients. We have a clear cancellation policy, which is detailed below. We aim to make the appointment journey as simple and streamlined as possible for you and we will:

  • Send appointment confirmation email and text messages at the time of booking.
  • Send appointment reminders 48 hours prior to your appointment to allow time to contact us should you be unable to attend.
  • Confirmation and reminder messages include contact details for your sports therapist should you need to get in touch.
Notice PeriodCancellation Policy 2020.
More than 24 hours notice.– No fee and we will do our best to rearrange your appointment at your earliest convenience. 
– Your pre-payment will roll over to your rearranged appointment. 
– If you no longer require an appointment, you will be given a full refund.
Less than 24 hours notice.– You will be charged the full price for the appointments and need to pre-pay for any future appointments.
Did not attend / no cancellation.– You will be charged the full price for the appointments and need to pre-pay for any future appointments.

My thanks for your consideration and we look forward to working with you over the coming year. We would like to wish you all a healthy and active 2020.

Ed

Of Evil Witches & Warlocks

Photo by Pixabay on Pexels.com

When I was younger, my family and I spent a lot of time in the Lake District visiting, well more family, out walking on the fells and round the lake / waters of that beautiful part of the world. As we walked we obviously passed others on our route and with our cousins we always played a very simple game.

  • When we met someone coming the opposite direction we always said hello. 
  • If they said hello back, they (or we) were safe – they were just your everyday humans.
  • If they didn’t reply, they weren’t just rude, they were evil witches and warlocks.
View Off Latrigg (Ed Pratt, 2019)

I’m happy to report that usually we met more of the former than the latter and this post is not meant to offend the good witches and warlocks out there, it was just a game after all.

Ever since, whenever out walking or running, I try to say hello when passing people out on the paths and trails. Granted I live in the country and not a big city, so probably don’t pass as many people as others will. It is, I think, better to smile and say hello than to put your head down and rush by.

During this period of lockdown and the accompanying sunny weather, it has been great to see so many people getting out running. It seems that there’s more than ever, but this maybe because they previously ran at the gym (which is now closed) or on their lunch break at work (which they can no longer go to). Similarly, all the families out on their one walk out of the house that they can take a day. 

All I hope, in these worrying and uncertain times, is that you stay safe, follow the advice regarding social distancing and of course – don’t be an evil witch or warlock, say hello to people you meet along the way.

Best wishes

Ed

Clinic Update: Coronavirus and Online Assessments

Photo by Miguel u00c1. Padriu00f1u00e1n on Pexels.com

Given the tough new measures announced this evening by the Prime Minister, I thought it would be a good time to update you regarding the clinic. Following advice from The Society of Sports Therapists and organisations, such as NHS England and The World Health Organisation, we closed the clinics last week for face-to-face appointments. We are “socially isolating” with our families and will continue to do so until the advice changes.

Photo by Markus Spiske on Pexels.com

Online assessments are here!

We have been successfully trialling and are ready to implement online assessments for the foreseeable time, whilst the restrictions to our lives are in place. These will be in the form of video calls (Zoom, FaceTime, Skype) and arranged directly through the therapist. As such, I have turned off online bookings so that we can fit assessments at times that are more convenient to you, rather than the usual set clinic times. Your safety is our priority and therefore there are some considerations that we need to make for online appointments to be as safe and effective as possible:

  • The usual comprehensive injury history and health screening will still take place as part of your assessment.
  • If you have a more complicated medical history, which can effect our ability to perform a full assessment via a video call, we will reserve the right no to continue with the assessment and advice service.
  • Current Patients – If you have recently seen one of our therapists, you can continue your care with online appointments to update the therapist on your progress and for the therapist to advise you on changes to your rehabilitation programme.
  • New Assessments – If you are new to Ed Pratt Sports Therapy we would still love to be able to help you and can offer some general advice regarding your injury and suitable rehabilitation exercises. 
  • This is not the same as a face to face assessment and only more general advice will be given. This is because we will be unable to perform some of the physical tests and assessments that would normally form part of an assessment.

What do you need for online assessments?

  1. Internet / WiFi Connection – as mentioned above either Zoom, Skype, FaceTime will work fine.
  2. Space to move – just because it’s not face-to-face does not mean that you can’t be active and demonstrate the movements / activities that reproduce your symptoms. This goes for us too, we will demonstrate the exercises and movements that we would like you to perform.
  3. Appropriate Clothing – just like a clinic session you will need to move about and your therapist will need to see the injured area.

So what now?

The next few weeks are undoubtedly going to be tough for the vast majority of us, but it is important to remain optimistic, support each other in any way we can and keep in touch with loved ones and friends. Keep active (bet you didn’t know I was going to say that!) by walking, running, taking part in home HIIT classes (of which there are many). According to the new measures, we can leave the house / garden once a day for exercise and it’s important that we take advantage of this opportunity whilst it lasts, whilst still being socially responsible. If you need help or advice with how you can do this, working with your injury, then we are here to help. 

Photo by Philip Ackermann on Pexels.com

How to get in touch

If an online assessment is something that you feel would be beneficial you can get in touch with either Ed (initial consultations & follow-up sessions) or Tom (follow-up sessions with current patients only) on the details below (or via the contacts page):

Ed – ed@edprattsportstherapy.com, 07837276444
Tom – tomhowell96@yahoo.com, 07534124848

We will then arrange a time that is suitable for you and see what we can do to help.

Most importantly, stay safe, stay at home and stay active!

Best wishes

Ed, Tom & Amelia.

Supporting The SST Transplant Sport Awareness Week

This week is Transplant Sport UK Awareness week. It is being run in association with The Society of Sports Therapists and Transplant Sport UK is a charity we are happy to support. Some of you will be aware that I do some work for The Society of Sports Therapists and act as Chair of the Communications Group. As part of this role and in the build up to the awareness week, I had the pleasure of interviewing Dr Gill Owens, who is an altruistic living donor. Details of the altruistic donor register can be found here.

Take a look at the interview below and hear in Gills own words why she became and organ donor and how she became a transplant athlete.

On Sunday 10th November I will be attending the inaugural Transplant Sport Conference in Coventry. I’m looking forward to learning more about working with these amazing athletes.

This week we are donating a portion of the takings from the clinics to Transplant Sport UK. If you would like to support this cause you can donate via the link below:

https://www.justgiving.com/fundraising/sst-transplantsport

Welcome to our New Graduate Sports Therapist Tom Howell!

Tom Howell, Graduate Sports Therapist (MSST)

Really pleased to announce that Tom will be joining the Ed Pratt Sports Therapy team. He will be working on Saturday mornings at the Northallerton Clinic. Tom has been working in another clinic in York and was invaluable last year at Northallerton Rugby Club, covering our home games, which has given him an invaluable experience in a wide variety of both acute and more chronic injuries.

After initially graduating from the Sport & Exercise Therapy in 2017, Tom went on to complete a masters degree in Sports & Exercise Medicine, graduating in 2018. For his MSc research project at Leeds Beckett University, Tom investigated the effects of barefoot running on muscle performance and risk of running-related injuries in habitually shod runners. The findings of the study have formed the basis for PhD research at the university.

Tom will be available for bookings from Saturday 7th September between 08:00-13:00. So whether its for a pre-match massage, taping session, an injury assessment or preventative exercise programme, get booked in with Tom as soon as possible!

Clinic Changes and the Start of a New Chapter

Hi Ed here, just writing to let you know of some up and coming changes to the clinics and at Ed Pratt Sports Therapy. For those of you who have been to see me before or have known me for a while, you will know that for the last 4 years I have been splitting my time between clinical work and teaching at Leeds Beckett University, with the clinical work taking priority.

I was recently offered and accepted a permanent teaching job at Leeds Trinity University, the role is for 4 days a week. This inevitably means that there has to be some changes to my clinic commitments, with my clinical time reducing to 1 day a week. Amelia, who has been doing a fantastic job for the last year, will be increasing to 2 days a week, one in Northallerton and one in Bedale. We will be welcoming a new Sports Therapist to cover Saturday mornings in Northallerton, more on this at a further date.

Unfortunately, due to my teaching commitments, I will no longer be holding a clinic in Yarm on a Thursday, my last clinic day there will be Thursday 29th August 2019. I am obviously sad to be finishing in Yarm, but excited at the new opportunities to develop as a teacher at Leeds Trinity University. I would like to thank Helen Smith, owner of The Pilates Studio, Yarm, from the bottom of my heart. It is a great venue and Helen has been very supportive from the start.

So, whilst it will be strange for me to reduce my clinic time, I am confident that they are going to be in safe hands and I will still be there in Northallerton once a week and working as the clinical supervisor for the whole business. I will also be very sad to leave my colleagues at Leeds Beckett University, who have supported me over the last few years and given my the best start in teaching in higher education.

It’s easy to get in touch with us (Contact Details) or Book Online here or via the button on each page of the website.

Summer Holidays, More Talks and Movement Exploration.

Holiday Cover

The summer holidays are upon us and like many people Amelia and I will be taking some time off with our families. I am away this weekend Amelia will be covering the Northallerton Clinic on Friday and Saturday. Amelia will also be covering several days when I am away in August. The sessions are all available via the online booking system so get booked in! Just a snippet of the feedback I’ve had about Amelia is below and a guide to making an online booking is at the bottom of this post.

Had been getting progressively worse over 2 weeks with a bad back – saw Amelia and in one session she sorted me out . Very thorough in her assessment, excellent treatment and problem solved.

David

More Talks

After successful talks to local runners in Northallerton and Bedale, we have been asked to do a short presentation to Zest Freedom members of the Hambleton leisure centres on injury prevention and rehabilitation. We will discuss some of the causes of injury and also looking at introducing movement exploration in injury rehabilitation. Members should have been emailed an invitation and we hope to see you there. Details of the talks are below:

Ed will be at Northallerton Leisure Centre this Thursday 25th July, 18:00-19:00. Also speaking on the evening will be Alice Bullock on the topic of “Pre & Post Exercise Fuelling”.
Amelia will be at Bedale Leisure Centre on Wednesday 28th August, 18:00-18:30.

CPD, Objective Measures and Effort Faces!

Last week Amelia and I had a great catch-up and CPD session at our sports injury clinic in Bedale. We try to do this once a month, and work on various aspects of Sports Therapy, from the business side to joint assessment review (our last session was the wrist and hand). This session focussed on objective measures, in particular the use of a simple crane scale, clips and furniture lifting straps in measuring leg strength. This is as simple and effective way of obtaining a measure of the difference in strength between the right and left sides.

Crane Scale

We devised set-ups for measuring knee extension and a seated calf raise, please excuse the faces we’re pulling, but the effort was real!

This was a simple and inexpensive way of getting a measure of the force generated during the movement and applied to the lifting straps. The benefits of this set-up lie in the objective measurement of injuries such as anterior crucial ligament reconstructions and Achilles’ tendon injuries. My thanks to Eric Meira (@erikMeira) for the idea and we’re looking forward to utilising it more during future sessions.

Best wishes

Ed

What do we offer at Ed Pratt Sports Therapy?

Just a quick post to let you know that the cost of sessions will be changing with effect from the 1st April 2019. The various costs of sessions can be found here.

Sessions with either Ed or Amelia include:
– Injury examination & assessment.
– Tailored rehabilitation to suit your needs and get you safely back to your chosen sport / activity as soon as possible.
– Bespoke exercise programmes, with video tutorials, and a free app so you can log your sessions.

– Follow up contact once you have finished your treatment / rehab to ensure your recovery is still progressing as planned.
– 12+ years of experience in treating sports injuries and working with athletes.
– Easy, quick online booking, with appointment confirmation and reminders.
– Both Ed and Amelia are members of The Society of Sports Therapists.